Privacy Notice
Last updated: February 2026
How Felus collects, uses, and protects your personal data. We believe in transparency and your right to privacy.
Who we are
Felus is a UK-based consulting business. For the purposes of data protection law, Felus is the data controller.
Contact email: [email protected]
What data we collect
We collect personal data when you:
- Submit an enquiry or booking request form
- Subscribe to our mailing list (if applicable)
- Contact us by email or phone
The types of personal data we may collect include:
Why we collect your data
We use your personal data to:
- Respond to your enquiries
- Provide our services
- Improve our website and services
- Comply with legal obligations
Lawful basis for processing
We process your personal data on the following legal bases:
Legitimate interests
To respond to enquiries and provide information about our services
Consent
Where you have given explicit consent for specific processing activities
Contract
To perform our services where we have a contract with you
Legal obligation
To comply with legal and regulatory requirements
How long we keep your data
We keep personal data for as long as necessary to fulfil the purposes outlined in this notice. Enquiry data is typically retained for up to 3 years for recordkeeping and follow-up purposes. If you become a client, we retain your data in accordance with our contractual and legal obligations.
International transfers
Some of our service providers may process data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).
Your rights
Under UK data protection law, you have the following rights:
Access
Request a copy of the personal data we hold about you
Rectification
Request correction of inaccurate data
Erasure
Request deletion of your data in certain circumstances
Restriction
Request restriction of processing in certain circumstances
Objection
Object to processing based on legitimate interests
Data portability
Receive your data in a structured, commonly used format
Withdraw consent
Where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, contact us at [email protected].
Cookies
We use cookies and similar technologies. For detailed information, see our Cookie Policy.
Making a complaint
If you have concerns about how we handle your personal data, please contact us first. You also have the right to complain to the UK Information Commissioner's Office (ICO):
Changes to this notice
We may update this privacy notice from time to time. The latest version will always be available on this page with the date of the last update.